🔒 Privacy Policy – CS Sportline

1. Introduction

Welcome to CS Sportline.
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.cssportline.co.za, make a purchase, or contact us.

By using our website, you agree to the terms of this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via our payment partners)

  • Company name (for dealer or trade accounts)

b. Non-Personal Information:

  • Browser type, device, and operating system

  • IP address and general location

  • Website usage and interaction data (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:
✅ Process and deliver your orders
✅ Communicate order updates and shipping details
✅ Provide customer support
✅ Improve our website, services, and user experience
✅ Send marketing or promotional emails (only if you’ve subscribed)
✅ Verify trade or dealer account applications

4. How We Protect Your Information

Your privacy and data security are our top priority.
We use SSL encryption, secure payment gateways, and strict access controls to protect your information.
We do not store or have access to your complete payment details — these are securely processed by trusted payment providers (e.g., PayFast

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your details only with:

  • Shipping partners (to deliver your order)

  • Payment processors (to handle secure transactions)

  • Service providers (for website hosting, analytics, or email services)

All third-party partners comply with strict data protection regulations.

6. Cookies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember your preferences and improve site performance.
You can manage or disable cookies in your browser settings — but some features may not function properly if disabled.

7. Your Rights

Under South Africa’s POPIA, you have the right to:

  • Access your personal data we hold

  • Request correction or deletion of your data

  • Withdraw consent for marketing communication

  • Lodge a complaint with the Information Regulator (South Africa) if you believe your data is being mishandled

To exercise these rights, contact us at admin@cssportline.co.za.

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy — such as processing orders, complying with tax laws, and resolving disputes.

9. Third-Party Links

Our website may contain links to other websites (e.g., product suppliers or partners).
We are not responsible for the content or privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Effective Date.”
We encourage you to review this policy periodically.

11. Contact Us

If you have questions about our Privacy Policy or how your information is handled, please contact:
📧 admin@cssportline.co.za
🌐 www.cssportline.co.za